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Home > Membership Information > Frequently Asked Questions
  Frequently Asked Questions

The YMCA is for everyone - it strengthens families, nurtures the healthy development of children, and encourages positive behavior in teens.

The Countryside YMCA is an association of caring people working for the common good. YMCAs are affordable, accessible, and are led by volunteers who give their time to improve their communities.

Use the links below to learn more about membership in the Countryside YMCA—you'll be joining a great group of people who care about their community!

What does my membership include?
What are the conduct rules of the YMCA?
Where am I allowed to have food and drink?
When is the YMCA open, and where should I park?
How do I find out about, and register for, programs and classes?
Tell me about the different locker rooms.
What if I have questions, need to complain, or find something broken?
Where is the "Lost & Found" department?
Can I volunteer here?

 

  • What does my membership include?
  • FREE FITNESS CLICK HERE FOR COMPLETE INFORMATION ON THE FREE FITNESS PROGRAM
  • Cardio-Strength Center Membership (Exercise room with Cardio-Theatre, FitLinxx, Nautilus strength training equipment, latest cardio machine.)
  • Six Racquetball Courts
  • 3 Gyms
  • Summit Climbing Center
  • Family Gym (Soft play equipment for children 7 years and younger)
  • 2 Indoor Run/Walk Tracks
  • Game Room (Pool tables, foosball, ping pong)
  • Three Exercise Rooms (Free weights, Strive Smart circuit training, cardio equipment)
  • Nine Locker Rooms (Adult locker rooms have sauna, steam room, whirlpool)
  • Five Indoor Heated Pools (25-meter competitive pool, instructional pool 2 1/2-5 ft., Senior Center pool, lap pool and family aquatic center)
  • Strive Smart Strength Circuit Training Room
  • Outdoor Heated Pool (with snack bar & picnic pavilion)/Baby Wading Pool/Family Interactive Play Pool
  • Eight Outdoor Tennis Courts
  • Outdoor Run/Walk Track (1/4 mile)
  • Two Sand Volleyball Courts
  • Three Outdoor Soccer Fields
  • Hewett Mulford Nature Trail (1 1/2 mile)
  • Full Cup Cafe
  • Child Watch (YMCA Babysitting Service - 2 hour limit)
  • Personal Fitness Program (12 week fitness counseling to establish exercise habit)
  • Indoor Sports/Soccer Arena
  • Senior Center
  • Family Prime Time Area
  • Pre-Teen Center
  • Teen Center
  • ZOO Skate park
  • And more than 386 classes including; fitness, sports, gymnastics, arts and education.

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Additional Memberships & Programs

  • Senior Center Membership
    (for those 50 & older - Includes lounge, pool, locker rooms ,
    exercise rooms)

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Member discounts on the following programs

  • The Children's Center (Full Day Childcare & ˝ Day Kindergarten Care)
  • Prime Time (Before & After School Care)
  • Preschool Enrichment
  • The Zoo Skate Park
  • Summer Day Camp
  • High Adventure Trips
  • Sports Leagues for Youth and Adults
  • Building Rentals and Birthday Parties

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Classes offered on a five-week basis

  • YMCA Swim Lessons for Preschool, Youth and Adult
  • Water Fitness
  • Arts & Education for all ages
  • Sports for Youth & Adults
  • Aerobic (Circuit Training, Spinn, Step, Kickboxing, etc.)
  • Gymnastics & Movement Education
  • Climbing & Youth Weight Training

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Clubs

  • Heritage Club (for those who want to see the YMCA serve
    future generations in Warren County)
  • Christian Singles (meet every Friday night for fun and fellowship)
    The Christian Singles Meet for Wallyball
    Friday Nights
    7:30pm to 10 PM.
    8:30 we have a short break for refreshments and devotion
    Wallyball is similar to Volleyball but is played in a racquetball court
    Beginners Welcome
    $3.50 for non-members and $1 for Y members
    1699 Deerfield Rd in Lebanon
    Call 513-779-7837 [George Gailey] for more information

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What are the conduct rules of the YMCA?
The Character Development Code of Conduct was established to educate YMCA members in acceptable behaviors and conduct, by incorporating the YMCA Character Development program of Caring, Respect, Responsibility and Honesty. Below are some examples of acceptable positive behaviors in our facility as well as behaviors with consequences.

Acceptable Caring
Unacceptable Caring
  • Care about facility
  • Care about staff
  • Care about other members
  • Care about equipment
  • Violate building rules
  • Littering
  • Spitting, biting, fighting, kicking
  • Throwing objects
Acceptable Respect
Unacceptable Respect
  • Respect members
  • Respect staff
  • Respectful language
  • Respect differences
  • Respectful behavior
  • Rude to members
  • Rude to staff
  • Abusive language
  • Assault, vandalism,
    sexually offending behavior
  • Inappropriate dress
Acceptable Responsibility
Unacceptable Responsibility
  • Follow usage rules
  • Responsibility for self
  • Responsibility to others
  • Break facility rules
  • Alcohol/smoking/drugs, etc.
  • Weapons
Acceptable Honesty
Unacceptable Honesty
  • Use membership card
  • Tell truth when asked
  • Pay for goods
  • Pay for guest
  • Sneaking in
  • Lying
  • Stealing
  • Sneaking guest in

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Where am I allowed to have food and drink?
You are allowed to eat and drink in the Full Cup Café (tiled areas only) and the Outdoor Pool Pavilion.

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When is the YMCA open, and where should I park?

Front Desk Hours

Weekdays

  8:30 am - 10:00 pm
Saturdays
  8:00 am - 8:00 pm
Sunday
  Noon - 6:00 pm
     
Hours of
Operation
Winter
   
Mon-Fri
  5:00 am - 10:00 pm
Saturday
  8:00 am - 8:00 pm
Sunday
  Noon - 6:00 pm
Summer
  (Memorial Day thru Labor Day)
Mon-Fri
  5:00 am - 10:00 pm
Saturday
  8:00 am - 8:00 pm
Sunday
  Noon - 6:00 pm

Parking

  1. Please do not park in front of the building. This is a fire lane, and can only be used for drop off and pick up. Unattended cars at the front of the building will be towed (City Ordinance #351-12).
  2. We have a 15-minute parking lot and handicapped parking (permit must be visible) adjacent to the front of the building for your convenience.
  3. Please use the North parking Lot for normal YMCA usage.
  4. The YMCA has provided a safe lot adjacent to the North Entrance for use by parents with preschool children.
  5. The outdoor pool has a parking lot for your convenience in the summer.

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How do I find out about, and register for, programs and classes?
Our class sessions run for five weeks. We mail out Newsletters and/or reimnder postcards before every session to inform you of changes, class schedules, and registration dates. You can call the Front Desk for the registration dates or other registration information.
Or CLICK HERE read our on-line newsletter for complete and current class information.

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Tell me about the different Locker Rooms.

  1. Family Boys and Family Girls locker rooms are available to participants under 18 years of age and their parents. Children 5 years and under should be supervised in the family locker rooms.
  2. Adult locker rooms are for adult use only; no minors are permitted in these areas.
  3. Senior Center locker rooms are available for [50 years and over] members only.
  4. We recommend that you place a lock on your locker at all times. The YMCA is not responsible for lost or stolen items. You may, if necessary, contact the Lebanon Police and fill out a Police Report.

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What if I have questions, need to complain, or find something broken?
We have two ways to voice your suggestions and concerns. One is the Suggestion/Concern Forms at the Front Desk. Second is the Focus on Excellence cards by the bulletin board across from the Physical Desk. If equipment is broken, please inform the staff at either courtesy desk, and they will inform the appropriate personnel. You may contact Judy Bauer at ext. 143 or email judybau@countrysideymca.org with any concerns.

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Where is the "Lost and Found" department?
If you loose an item while at the Y, please check at the Physical Desk. Lost and found valuables will be kept safely in the front office.

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Can I volunteer here?
We would love you to volunteer here. Please fill out an Interest Survey at the Front Desk. Someone will call you offering you Volunteer work.

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To put Christian principles into practice through programs
that build healthy spirit, mind, and
body for all.

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